The 2022 HotlistBTN Europe's annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGDone deals: Who bought whom in 2021By Chris Davis & Molly DysonAll the key mergers, acquisitions, closures and launches from the last 12 months... KEEP READINGInnovation FaceoffDiscover all the finalists - and the winner - of Business Travel Innovation Faceoff 2021... KEEP READINGReboot: Online bookings tools back in businessBy Amon CohenLockdown shift to offline bookings has "reached a turning point"... KEEP READINGBooking tools measure upBy Adam PerrottaAs carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READINGAirline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Done deals: Who bought whom in 2021By Chris Davis & Molly DysonAll the key mergers, acquisitions, closures and launches from the last 12 months... KEEP READINGInnovation FaceoffDiscover all the finalists - and the winner - of Business Travel Innovation Faceoff 2021... KEEP READINGReboot: Online bookings tools back in businessBy Amon CohenLockdown shift to offline bookings has "reached a turning point"... KEEP READINGBooking tools measure upBy Adam PerrottaAs carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READINGAirline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Innovation FaceoffDiscover all the finalists - and the winner - of Business Travel Innovation Faceoff 2021... KEEP READINGReboot: Online bookings tools back in businessBy Amon CohenLockdown shift to offline bookings has "reached a turning point"... KEEP READINGBooking tools measure upBy Adam PerrottaAs carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READINGAirline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Reboot: Online bookings tools back in businessBy Amon CohenLockdown shift to offline bookings has "reached a turning point"... KEEP READINGBooking tools measure upBy Adam PerrottaAs carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READINGAirline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Booking tools measure upBy Adam PerrottaAs carbon emissions data begins to flow through booking systems, are we really presenting travellers with actionable information?... KEEP READINGAirline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Airline 'continuous pricing' gains tractionBy Michael B. BakerBut legacy systems remain hurdle to widespread adoption... KEEP READINGThe 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
The 2021 HotlistThe annual rundown of the people, products, trends and developments shaping the business travel industry... KEEP READINGUnder controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Under controlBy Adam PerrottaAs companies seek tighter T&E controls, expense management providers are stepping up with new ideas... KEEP READINGGuest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features RRManagement rrtestprocurement
Guest comment: Innovation hits critical MaaSBy BBTKarhoo’s Chris Treadwell explains how Mobility as a Service (MaaS) has the potential to be a game changer in the loyalty space... KEEP READINGInterview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Interview: Guy Snelgar, Barndello ConsultingBy Matthew ParsonsAfter a career spanning 30 years in the travel industry, including roles at all three GDSs, Guy Snelgar talks about his new venture, Barndello... KEEP READINGCracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Cracking the data puzzleBy Mark.ChillingworthLooking at traveller data in new ways could help travel buyers create more relevant programmes... KEEP READINGBuyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Buyer's Guide: Ulrika Rosen, Tetra LavalBy BBTUlrika Rosen oversees the global travel programme for Tetra Laval. She explains how Tetra Pak, its food packaging and processing division, rolled out a... KEEP READINGInterview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Interview: Why Expedia Partner Solutions is committed to helping TMCs thriveBy BBTExpedia Partner Solutions is the B2B brand within Expedia Group, and powers the hotel business of TMCs, airlines, top consumer brands, travel agencies... KEEP READINGAsk the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Ask the experts: Audit solutionsBy Catherine ChetwyndBTN Europe asks a TMC, a consultant and a travel buyer if technology is best for rate audits or whether human input is needed... KEEP READINGArtificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features
Artificial intelligence: Don't believe the hypeBy Mark.ChillingworthIn late 2017, a report by the RSA (Royal Society of Arts, Manufactures and Commerce) stated that artificial intelligence (AI) and robots could replace... KEEP READINGMore Features