The hotel RFP time warp: why 2025 still looks a lot like 2017By Gary Hurst, founder & CEO, mysaHotel RFPs haven't significantly evolved for years but AI-driven procurement models could transform... READ MOREFixing the showers: the quiet work of rebuilding trustBy Martin FergusonAs Ted Lasso showed, trust is built through small, authentic actions rather than loud promises... READ MOREShifting stances on sustainability present challenges and opportunitiesBy Delphine Millot, senior vice president for advocacy and sustainability, GBTAAs the EU 'simplifies' reporting requirements and the US reneges on climate commitments, corporates... READ MORELevelling up: why OBTs must display real-world journey timesBy Raj Sachdave, managing partner, Black Box Partnerships‘Real-world journey times’ in online booking tools would level the playing field when comparing rail... READ MOREAgentic AI: evolution or endgame?By Matthew Newton, chief architect, CWTDoes the 'third wave' of AI spell the end of corporate travel management as we know it?... READ MOREAll eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
Fixing the showers: the quiet work of rebuilding trustBy Martin FergusonAs Ted Lasso showed, trust is built through small, authentic actions rather than loud promises... READ MOREShifting stances on sustainability present challenges and opportunitiesBy Delphine Millot, senior vice president for advocacy and sustainability, GBTAAs the EU 'simplifies' reporting requirements and the US reneges on climate commitments, corporates... READ MORELevelling up: why OBTs must display real-world journey timesBy Raj Sachdave, managing partner, Black Box Partnerships‘Real-world journey times’ in online booking tools would level the playing field when comparing rail... READ MOREAgentic AI: evolution or endgame?By Matthew Newton, chief architect, CWTDoes the 'third wave' of AI spell the end of corporate travel management as we know it?... READ MOREAll eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
Shifting stances on sustainability present challenges and opportunitiesBy Delphine Millot, senior vice president for advocacy and sustainability, GBTAAs the EU 'simplifies' reporting requirements and the US reneges on climate commitments, corporates... READ MORELevelling up: why OBTs must display real-world journey timesBy Raj Sachdave, managing partner, Black Box Partnerships‘Real-world journey times’ in online booking tools would level the playing field when comparing rail... READ MOREAgentic AI: evolution or endgame?By Matthew Newton, chief architect, CWTDoes the 'third wave' of AI spell the end of corporate travel management as we know it?... READ MOREAll eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
Levelling up: why OBTs must display real-world journey timesBy Raj Sachdave, managing partner, Black Box Partnerships‘Real-world journey times’ in online booking tools would level the playing field when comparing rail... READ MOREAgentic AI: evolution or endgame?By Matthew Newton, chief architect, CWTDoes the 'third wave' of AI spell the end of corporate travel management as we know it?... READ MOREAll eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
Agentic AI: evolution or endgame?By Matthew Newton, chief architect, CWTDoes the 'third wave' of AI spell the end of corporate travel management as we know it?... READ MOREAll eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
All eggs in one basket? Not anymoreBy Jack Ramsey, CEO, TripStaxHow new technology and decentralised models offer global corporates an alternative to the mega TMCs... READ MOREWhy the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
Why the human touch will remain vital in an AI worldBy Joanne Bowden, chief technology officer, Diversity TravelUse AI as an enabler, and for those shortcuts that can streamline bookings, but trust critical... READ MOREThe defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
The defence of the managed travel programmeBy Jo Lloyd, global head of customer management and consulting, FCM ConsultingManaged travel is about ensuring employee safety while optimising cost efficiency. In a volatile... READ MOREThe AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists RRManagement rrtestprocurement
The AI empowerment revolutionBy Keesup Choe, CEO, PredictXOpenAI's new Operator agent shows how tech can be harnessed and make travel managers more strategic... READ MOREThe decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
The decentralisation of corporate travelBy Jean-Christophe Taunay-Bucalo, president & COO, TravelPerkEmpowering employees in the era of hybrid and remote work... READ MOREManaged travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
Managed travel's new North StarBy Scott Gillespie, founder and CEO, tClaraWhy Scott Gillespie believes spend-based emissions intensity metrics are the way forward for corporate... READ MORETravel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
Travel is the ticket for Gen Z talent retentionBy Lee Sullivan, vice president commercial sales, American ExpressHow business travel opportunities can help businesses attract and retain Gen Z talent... READ MOREPlay or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
Play or be played: M&A consolidation in corporate travelBy Min Liu, managing director, Cambon PartnersInvestors eye corporate travel players as market rebounds, while customer demands drive TMC evolution... READ MOREMonolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
Monolith mergers: Is there a global alternative to the mega TMCs in corporate travel?By Pat McDonagh, CEO, Clarity Business TravelOne of CMA's key concerns with Amex GBT-CWT deal is a substantial lessening of competition – but there... READ MORETravel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists
Travel policy: Why putting the traveller first pays dividendsBy Felix Brand, chief strategy officer, FreenowTraveller-centric policies can enhance employee satisfaction, compliance and productivity... READ MOREMore Columnists