The Spotlight Series: Air travel 2025Corporate air travel in 2025 is evolving amid shifting airline strategies and changing market dynamics. Travel managers, airlines, TMCs, and consultants weigh in on the development of corporate airline deals, with the challenge of securing discounts in focus. Meanwhile, airlines continue to invest in their premium product both on the ground and in the air, while data-driven insights reveal key trends in airfare fluctuation, booking behaviour, travel volumes and the adoption of NDC.... Explore the report

The 2025 HotlistIn 2025, the business travel industry is grappling with transformative forces that are reshaping how we work, travel and connect. Based on more than 150 nominations from industry personnel, BTN Europe’s Hotlist recognises the individuals and organisations that are best navigating those external forces and the trends that are shaping the future of business travel.... Explore the report

The 2024 Travel Manager Salary & Job Satisfaction surveyBTN Europe’s second annual survey sheds light on travel managers' growing responsibilities and the rewards, recognition and challenges that come with the job. In an era of technological transformation and shifting corporate priorities, the survey paints a vivid picture of the profession, shedding light on the average salary and bonus of European travel managers, the close correlation between travel spend, experience and remuneration, how buyers’ success is assessed, the gender pay gap – and a whole lot more.... Explore the report

The Spotlight Series: Ground transportation 2024With rising costs and increasing traveller expectations, it's essential for organisations to strike the right balance between convenience, cost-effectiveness and sustainability when structuring ground transportation programmes. This latest Spotlight Series report highlights trends such as the growing demand for flexible, on-demand transport solutions and the integration of multimodal options in travel programmes, as well as the challenges buyers face in this fragmented travel category.... Explore the report

Ecosystem Play – the 2024 travel tech reportTravel technology is evolving and with that come changes to how much travel managers need to know about how the ecosystem fits together to source and support their programmes. BTN's 2024 technology ecosystem survey dives into the questions companies are asking to source the right technologies for their programmes and how they are implementing these tech stacks in both traditional and new ways. It also delves into questions and projections about how artificial intelligence and the drive for personalisation is changing what is important to every link in the chain.... Explore the report

Navigating towards net zeroAs companies set ambitious emissions reduction targets on their journeys to net zero, learn how your organisation can reduce the environmental impact of its business travel activity while empowering your travellers to achieve business objectives. BTN Europe’s fourth annual business travel sustainability report reveals what actions your peers are taking, provides practical strategies to cut carbon emissions, and delivers expert advice on navigating new reporting regulations and steering clear of greenwashing. Explore the results of our annual sustainability survey, take deep-dives into the pros and cons of alternative aviation fuels and different emissions methodologies, and draw inspiration from the success stories of the winners of the 2024 Business Travel Sustainability Awards Europe.... Explore the report

Taking Flight: Small & midsize travel programmesIn a time of transformational change for the business travel industry, there are more opportunities than ever for companies with small and midsize travel volumes to benefit from managed travel structures. This BTN Europe editorial report examines how such companies can engage with these opportunities as they begin, scale up and move their organisations toward mature travel management programmes.... Explore the report

The Spotlight Series: Accommodation 2024Unlock the potential of your corporate accommodation strategy with the latest instalment of BTN Europe's Spotlight Series, featuring the key trends likely to impact your 2025 hotel RFP, how new tech is improving the accessibility of serviced apartments, and why measuring the environmental footprint of your hotel needs is far from straightforward.... Explore the report

Europe's Leading TMCs 2024The essential annual guide to Europe's top travel management companies, ranking the largest agencies in the UK, France, Germany, Spain, Italy, and for the first time, in Benelux and the Nordics. More than 130 TMC ranked and profiled.... Explore the report

The Spotlight Series: Air Travel 2024As airlines forge ahead with innovative products and new distribution strategies, travel buyers and intermediaries are left to navigate the complexities that arise. In this latest Spotlight Series report, discover how NDC is shaking up the status quo, what it means for corporates' negotiated deals, and explore carriers' latest onboard upgrades.... Explore the report

Meetings Management 2024New strategies are emerging for meetings and travel as remote work and generational shifts morph the models – that’s the word from 167 travel managers surveyed in BTN's 2024 Meetings Strategy Survey and from industry experts shaping the field. What does that mean in terms of policies, data, sourcing strategies and tech?... Explore the report

The Power ListBTN Europe’s Power List profiles the travel programmes of some of the continent’s biggest travel spenders. But spend alone doesn’t secure a place on the Power List, for companies’ sustainability activities, an appetite for innovation and their advocacy and engagement efforts are all considered too. The Power List is an authoritative rundown of Europe’s most influential travel programmes, showcasing best practice and driving positive change.... Explore the report

The Spotlight Series: TMCs 2024Travel management companies play a pivotal role in facilitating corporate travel but, at the same time, can be a source of frustration for buyers and their travellers alike. In this report we delve into the intricate dynamics of the TMC-client relationship, illuminating both the vital contributions and persistent frustrations inherent in this symbiotic partnership.... Explore the report

BTN Europe's 2024 HotlistBusiness travel's narrative is changing: while recovery was the watchword for so long, evolution and innovation now prevail. BTN Europe's 2024 Hotlist highlights the people, products and trends influencing the industry's new direction.... Explore the report

The 2023 Travel Manager Salary & Job Satisfaction SurveyBTN Europe’s inaugural survey paints a picture of travel managers' evolving role and rewards. Fielded at a time of growing job complexity and increasing living costs, the survey reveals a challenging environment for travel managers in which respondents were almost equally divided between those who feel they are paid fairly for their responsibilities and those who don’t.... Explore the report

The Spotlight Series: AccommodationHave slowing room rate rises and more reliable hotel spend data made negotiating deals simpler, or is 2024 poised to present another unpredictable year for accommodation programmes? In this latest Spotlight Series report, we examine current hotel spend trends, assess the long-stay sector, and take a look at accommodation providers' sustainability credentials.... Explore the report

People & the Planet: ESG in business travelDiscover how the business travel industry can – and must – up the ante on environmental, social and corporate governance. For the sake of the planet, and with the EU’s Corporate Sustainability Reporting Directive around the corner, companies must pay seriously close attention to the carbon emissions associated with their business travel activity. But ESG is about more than the environment – it's about people too, and that means embedding diversity, equity and inclusion in your travel programme and supply chain.... Explore the report

The Spotlight Series: Ground transportThe latest instalment in BTN Europe's Spotlight Series gets to grips with the fragmented ground transport sector. Here we take a look at rail travel's sustainability credentials, the bookability of cross-border rail travel, and the emergence of tech and tools specialising in the provision of ‘first and last mile’ travel.... Explore the report

BTN AcademyWelcome to the Business Travel News Academy – the managed travel industry’s only on-demand learning destination for anyone who touches business travel. This free, self-guided education series was developed for all expertise levels providing foundational knowledge for those new to the business and more granular topics for seasoned veterans looking to strengthen their skill set. Watch our seven-minute intro video, then choose the topics relevant to you.... Enroll now!

Europe's Leading TMCs 2023The annual report, now in its 27th year, provides an indispensable look at the leading TMCs in the UK, Germany, France, Spain, Italy and across the rest of Europe, plus a rundown of the leading networks and consortia. It features profiles of more than 120 organisations, as well as market analysis and the findings of a survey into TMCs' hope and expectations for the year ahead.... Explore the report

The Traveller Experience IndexBusiness Travel News’ latest editorial research and analysis explores the increasing pressure to deliver on the business travel experience. We explore how buyers are measuring experience, managing suppliers and reacting with travel programme policies and solutions that resonate with their organisation’s business travellers and senior leadership. Plus, survey your own business travellers and benchmark your programme against your peers by using BTN’s Traveller Experience tool.... Explore the report

The Spotlight Series: Air travelDo high fares and unpredictable volumes mean best practice for sourcing air travel remains pie in the sky? Is the departure of content from traditional distribution channels causing turbulence for corporate programmes? And which airlines are investing in their premium products and taking off with new routes? All these questions – and many more – are debated in BTN Europe’s latest Spotlight Series report.... Explore the report

Connected Content: The distribution reportDelivering airline, hotel, rail and other inventory from source to seasoned business traveller is a complex web of pipes and intermediaries – an ecosystem that is becoming ever-more intricate. Indeed, content fragmentation emerged as one of TMCs' biggest challenges in a recent Business Travel News survey. In this report you'll discover how corporate travel got where it is today, how the distribution landscape is shifting, and what the implications are for travel managers, TMCs and suppliers.... Explore the report

The Spotlight Series: Travel management companiesEssential partners to so many corporates yet simultaneously the source of much frustration, travel management companies sit in the centre of a complex and evolving ecosystem. In this BTN Europe Spotlight report, find out how TMCs are staffing up – or not – as business travel continues to recover, whether the subscription fee model is dead in the water, and how convoluted fees, supplier distribution strategies and opaque commercials continue to bug buyers.... Explore the report

BTN Europe's 2023 HotlistThe people, products, companies and trends driving change in the business travel industry... Discover the Hotlist

Powered Up: The travel tech of today & tomorrowTechnology permeates every corner of the business travel industry, binding together the many disparate partners, platforms and processes that comprise the ecosystem upon which we are so dependent. While some elements remain relatively static, others continue to evolve, and 2023 could herald significant developments in distribution and booking tools in particular.... Explore the report

The Future of MeetingsIn-person meetings are back in a big way but technology advancement for hybrid and virtual meeting platforms have changed the decision-tree for how (or whether) to plan and execute in-person events and whether they also include hybrid and virtual participants. How companies will determine their go, no-go policies and establish preferred partnerships and workflows is still a developing practice. In this issue, BTN explores next-generation practices of sourcing, managing and guiding organisations to the future.... Explore the report

Smart Money: cards, payments & expensesFew areas of business travel are evolving as rapidly as that of payments and expenses, where new fintech players are entering the fray, while blockchain, AI and other technologies are enabling new processes, and even cryptocurrencies are joining the conversation. BTN Europe’s Smart Money report examines the latest trends and developments impacting corporate travel payments, from SCA and virtual cards to industry M&As.... Explore the report

The Journey Towards Sustainable Business TravelThere are few more urgent priorities for corporates right now than cutting their carbon emissions and, for many, that means targeting business travel as part of a wider mitigation strategy. In this report you’ll learn about the most effective steps organisations can take to reduce the environmental impact of their business travel activity: from travel reduction tactics and the pros and cons of carbon offsetting, to investing in sustainable aviation fuel and implementing internal carbon taxes and budgets. Discover what actions your peers are taking and explore a wealth of expert insight, no matter where you are on your own sustainable business travel journey.... Explore the report

Safety Measures: Risk, duty of care & wellbeingIn an increasingly complex global travel landscape, risk mitigation, duty of care and traveller wellbeing are now among corporates’ top priorities. This BTN Europe report examines the actions corporates are taking to ensure the health and safety of their travellers, as well as evolving approaches to approvals processes, traveller tracking and wellbeing, and how travel managers can balance driving compliance on the one hand with traveller centricity on the other.... Explore the report

Stepping it upAgile and less burdened by internal processes and decision-making than their larger counterparts, SMEs were first out of the blocks when international travel resumed. Now, as recovery continues, how can SMEs leverage their new-found influence to navigate new hurdles such as rising costs and industry disruption? This report examines SMEs’ evolving attitudes to business travel and provides guidance on how best to manage spend.... Explore the report

Europe's Leading TMCs 2022Travel management companies are emerging from two of the most challenging years they are ever likely to face and are now finding their way in an environment of new processes and expectations. This annual report, now in its 26th year, provides an indispensable look at the leading TMCs in the UK, Germany, France, Spain and Italy, plus a rundown of the leading networks and consortia, featuring profiles of more than 100 organisations, market analysis and the findings of a survey into travel manager sentiment regarding their travel management partners.... Explore the report

Diversity, Equity & InclusionThe BTN Group’s recent DE&I survey showed potential traction for diversity, equity and inclusion in managed business travel, but actionable specifics were difficult to pin down. That's not to say that industry appetite isn't there. Several interviewees – each of them a person of colour who has dealt with these issues personally – pointed out that companies are often reticent to give details around their activities or positions lest they're outed for falling short. To make real progress, however, the industry will have to take that risk and be willing to engage openly and transparently. Progress will be a long journey, but this report found a travel industry – both buyers and suppliers – taking some meaningful steps toward a diverse and equitable future.... Explore the report

Business Travel RebootedCovid-19 swept across the world and changed the way we live, work and travel irrevocably. Right now, the business travel industry is finding its feet and adapting to a new environment in which the purpose of every trip is scrutinised and where opinion is firmly divided on when – and even if – 2019 travel volumes will ever return. This report revisits how the pandemic unfolded for our industry but, more importantly, considers the evolving role of the travel manager, identifies new travel policies and procedures, and examines the approaches of three corporates to rebooting business travel.... Explore the report

The Corporate Travel Index 2022Looking for the latest average hotel rates in cities across Europe? Information on typical taxi fares between the airport and city centre? What about average meal costs? And destination risk scores? You'll find at right here in the Corporate Travel Index calculator, featuring data on all the above for the four quarters of 2021, enabling organisations to establish rate caps and per diems for their business travel programmes.... Explore the calculator

New Horizons: the 2022 sourcing guideAppointing preferred suppliers and negotiating corporate rates has taken on a whole new dimension in 2022. Few organisations have any meaningful data fresher than 2019 activity and many do not even have a real grasp of their anticipated business travel volumes in 2022, let alone further ahead. This BTN Europe report examines current sourcing trends and preferences and will equip you and your team with the insight and advice they need to prepare for working with travel partners in a very different landscape.... Explore the guide

The Essential Guide to Online Booking ToolsBTN Europe’s Essential Guide to Online Booking Tools arms you with the essential information, insight and advice needed to objectively review this complex market. Discover guidance on how to select and implement an online booking tool and explore profiles of leading OBT providers – featuring information on content, pricing models and user feedback from our survey of travel managers – and some of the emerging players.... Explore the guide

BTN Europe's 2022 HotlistDiscover BTN Europe's 2022 rundown of the people, products and trends shaping the business travel industry right now... Explore the Hotlist

BTN Europe special report: Safety FirstBusiness travel is recovering but the way in which it is booked and managed is being more closely scrutinised than ever, with risk mitigation, duty of care and traveller wellbeing coming to the fore in an increasingly complex environment. This BTN Europe special report examines the actions corporates can take to boost the safety and wellbeing of their travellers, as well as exploring evolving approaches to approvals processes, traveller tracking and the privacy and moral issues around vaccination requirements and the concept of personal risk scores. As business travel gradually recovers, this report will help you hone your business travel programme and make it truly fit for purpose.... Explore the report

BTN Europe special report: Wheels in MotionExploring ground transport's critical role supporting corporate travel's post-pandemic recovery. There is renewed focus on ground transport as it facilitates early post-pandemic business travel recovery across Europe, with evolving travel policies and changing attitudes – and the data to back them up – documented throughout this special BTN Europe report. Read on to find out how the post-Covid triumvirate of sustainability, wellbeing and purposeful travel are impacting this sector, and the steps you and your company may need to consider when managing ground transport needs.... Explore the issue

BTN Europe special report: Sustaining the FutureBTN Europe's first issue dedicated to sustainable business travel: Learn how airlines, accommodation providers, ground transport suppliers and booking tools are facilitating greener business travel • Discover travel buyers' attitudes to sustainable travel – and their related responsibilities – in original BTN research • Case studies: find out how four organisations have transformed their corporate travel programmes in pursuit of their environmental goals • How can corporates optimise their supply chains and exert pressure on travel providers to take their responsibilities seriously?... Explore the issue

Europe's Leading TMCs 2021The essential annual guide to Europe's Leading Travel Management Companies. Featuring: The top pan-European TMCs • The UK's 54 largest TMCs • Germany's top 20 TMCs • France's 22 leading TMCs • The largest TMC networks in Europe • Market by market analysis • Databank featuring BTN Europe research... Keep Reading

BTN Europe podcastsBTN Europe produces two podcast series: Week in Review, a fortnightly panel discussion covering current industry trends and developments; and In Conversation With..., a one-to-one interview with senior figures from across the industry. All episodes from both series can be downloaded from the podcasts page or listened to using the embedded players. Alternatively, subscribe to the two series via Apple Podcasts, Spotify, Amazon Music and other platforms.... Listen now

The UK's Leading 50 TMCs 2020The essential annual guide to the UK's top travel management companies.... Keep Reading