Who works with whom?

Page last updated 13 March 2025
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Organisation: Toyota Gazoo Racing
Partner company: CWT
Contract: Not specified
Details: Finland's Toyota Gazoo Racing World Rally Team Oy has appointed CWT as its business travel partner, and in addition to the TMC's core products and services, will deploy CWT's price optimisation solution. The service ensures travellers secure the best airfares and hotel rates even after booking. Access to NDC content, an experienced team, and tech integration were cited as key factors in the selection of CWT. Jarmo Lehtinen, deputy operations director, TGR-WRT, said: “Their comprehensive solutions and dedicated support team will play a key role in streamlining our travel program and ensuring our team can focus on what they do best – racing.”

Organisation: PCA
Partner company: Simplexity Travel Management
Contract: Partnership announced February 2025; multi-year agreement
Details: Simplexity Travel Management has been named as the official travel management partner of the UK's Professional Cricketers’ Association. The London-based TMC will handle the organisation’s travel arrangements in the UK and abroad. Rob Smyth, director of commercial at PCA, said: "We're delighted to be entering into a multi-year agreement with the premium business and leisure travel management company."

Organisation: World Curling
Partner company: Gray Dawes Travel
Contract: Two-year agreement, announced January 2025
Details: World Curling has appointed Gray Dawes as its exclusive international travel partner on an initial two-year term. In addition, Gray Dawes will become an official sponsor of the 2026 and 2027 World Junior Curling Championships. "It's a brilliant opportunity for us to showcase our specialist sports knowledge... as they continue to increase the global reputation of the sport, both on the ice and beyond," said Gray Dawes' head of sports operations Jonathan Hutton.

Organisation: dss+
Partner company: CWT
Contract: Unspecified term, announced January 2025
Details: Operations management consulting company dss+ has appointed CWT as its global business travel partner as it consolidates its travel programme for the first time. The company has offices in more than 25 countries worldwide. "We are excited to partner with CWT to align our global travel operations with our core values of safety and environmental stewardship by having the ability to access travel plans should a need for traveller support arise, and to access real data for carbon reporting,” said Thorsten Querfurt, chief operations officer at dss+.

Organisation: CITB
Partner company: arrangeMY
Contract: Five-year deal, announced December 2024
Details: The UK's Construction Industry Training Board (CITB) has reappointed arrangeMY to fulfill its apprenticeship accommodation and travel requirements. Following a competitive tender process, the TMC was awared a five-year deal with the option to extend for a further three years, having worked with the organisation since 2019. Nick Scott, managing director at arrangeMY, said: "Apprenticeship accommodation is a very specialised sector that involves numerous other factors in comparison to typical corporate travel management contracts, especially relating to safeguarding and the safety of learners."

Organisation: E1
Partner company: Gray Dawes Travel
Contract: Three-year deal, announced December 2024
Details: UIM E1 World Championship, the world's first electric race boat series, has appointed Gray Dawes as its official travel supplier as it embarks on its second season in 2025. Races in Jeddah, Doha, Monaco, Lake Como and in the US have all been confirmed to date. Rodi Basso (pictured), co-founder and CEO at E1, said: "Travel is going to be incredibly important over the next three years as the championship focuses on its global expansion to bring our unique racing concept to new audiences around the world."

Organisation: US Army OCONUS (Outside the Continental United States)
Partner company: CWTSatoTravel
Contract: Five-year extension, announced October 2024
Details: CWT's military and government division, CWTSatoTravel, has been reappointed to manage travel services for the US Army Outside the Continental United States. The contract comprises an estimated 163,000 air and rail transactions annually. “This award is a testament to our team’s dedication and our ability to meet the Army’s complex travel needs, both now and in the future,” said Gregory Harkins, president of CWTSatoTravel. The company also serves as the US Army's TMC for the contiguous United States, landing a five-year deal in 2022. It had initially been unseated by BCD Travel but CWT successfully protested the award (link requires subscription to BTN Group stablemate The Beat).

Organisation: Crown Commercial Service (CCS)
Partner companies: Multiple TMCs
Contract: Four-year deal (announced October 2024)
Details: Corporate Travel Management, Clarity Travel, TravelPerk, Selective Travel Management and Reed & Mackay are among the TMCs to have secured a place on the CCS framework for the nex four years. The CCS is the UK’s largest procurement organisation for the public sector and provides access to travel services for central government departments, local authorities, universities, schools and NHS trusts. The four lots, under the Travel, Transport, Accommodation and Venue Solutions framework, are worth up to a total of £12.5 billion over the four-year period of the contract.

Organisation: Airbus
Partner company: HRS
Contract: Multi-year renewal (announced May 2024)
Details: Aircraft manufacturer Airbus has signed a multi-year contract extension with hotel booking platform HRS. The two companies have already been working together since 2018 with Airbus “gradually expanding” its use of HRS’s procurement, hotel booking and meeting management services. HRS said in a statement that the new extended contract would allow Airbus to “maximise data insights” into its global hotel volumes using HRS’s latest technology. This would not only improve performance metrics but also “enhance the travel experience” of Airbus’ employees around the world. The extension will also allow HRS to help Airbus “steer more volume” to hotels able to illustrate their sustainability credentials, through HRS’s Green Stay Initiative. These efforts will be particularly focused on using preferred eco-hotels in Toulouse and Hamburg, which are home to two of Airbus’ major production facilities.

Organisation: Southern Universities Purchasing Consortium (UK)
TMC partners: Clarity Travel Management, Diversity Travel, Key Travel & Selective Travel Management
Contract: Commences 1 April 2024
Details: The Southern Universities Purchasing Consortium has appointed Clarity Travel Management, Diversity Travel, Key Travel and Selective Travel Management in its latest Travel Management Services framework which runs from 1 April 2024. All four were part of SUPC’s previous framework which commenced on 19 August 2019, with TravelPerk the only agency not to be reappointed. SUPC helps universities and colleges ‘buy smarter’. Its members include more than 150 institutions with combined purchasing expenditure of more than £3 billion annually. More details

Organisation: Siemens
Partner company: HRS
Contract: Multi-year renewal (announced March 2024)
Details: Global tech company Siemens has signed a 'multi-year' contract extension with accommodation platform HRS. The company, which has worked with HRS for more than five years, books more than two million corporate room nights annually across multiple continents. Siemens is on course to have nearly 90 per cent of its preferred hotel supplier inventory contracted in 2024 at hotels participating in HRS' Green Stay programme. Thorsten Eicke, VP of global mobility for Siemens said: "Our collaboration with HRS consistently sets a new standard for sustainability, automation and process efficiency that benefits our global procurement teams and traveling people."

Organisation: England and Wales Cricket Board (ECB)
TMC partner: Travel Places
Contract: Contract implementation now complete (28 February 2024)
Details: Following a competitive tender process, the ECB has appointed Travel Places to manage its corporate travel programme and global team travel for the men’s senior team, women’s senior team, disability teams, young cricketers and umpires as they compete both in the UK and around the world. Key focus areas are travel policy and sustainability. The B Corp certified TMC specialises in travel management for the sports, entertainment and media sectors.

Organisation: Coop (Switzerland)
TMC partner: Kuoni Business Travel
Contract: Extension (announced February 2024)
Details: Swiss retailer Coop has renewed its contract with Kuoni Business Travel, the TMC announced in February. Samuel Gander, project leader of strategic projects in corporate development at Coop, said the companies’ partnership is characterised by “professionalism, reliability and a customer-centric approach”. A spokesperson for the TMC added: “We eagerly anticipate further deepening our collaboration and crafting innovative solutions for the future of business travel.”

Organisation: Canadian Olympic Committee
TMC partner: ATPI Sports Travel
Contract: Extension (announced February 2024)
Details: ATPI’s Sports Travel division has been reappointed by the Canadian Olympic Committee (COC) as its official travel logistics services partner to coordinate its athlete, teams and staff travel for two years. “Sending Team Canada to the [Olympic] Games is an incredibly complex logistical operation, and we couldn’t do it without the support of a partner like ATPI,” said Jacqueline Ryan, chief brand and commercial officer of the Canadian Olympic Committee. “This is going to be an exciting year, and I’m looking forward to working with them on the road to Paris 2024 and beyond.”

Organisation: Warner Bros. Discovery
TMC partner: American Express Global Business Travel
Contract: New to Amex GBT in 2023
Details: Warner Bros. Discovery was named by Amex GBT CEO Paul Abbott as a new customer in the company's Q3 earnings call in November 2023. It was additionally named a 'significant' new business win in the company's 2023 earnings report published on 5 March 2024. Warner Bros. Discovery was ranked 31st in Business Travel News' Corporate Travel 100 report last year, with $60 million in US-booked air travel spend in 2022. Amex GBT's new business wins in 2023 were valued at $3.5 billion while its customer retention rate was 96 per cent, up one per cent year on year.

Organisation: Fortescue
TMC partner: American Express Global Business Travel
Contract: New to Amex GBT in 2023
Details: Australian mining and energy company Fortescue was named by Amex GBT CEO Paul Abbott as a new customer in the company's Q3 earnings call in November 2023. Fortescue was additionally named a 'significant' new business win in the company's 2023 earnings report published on 5 March 2024. Amex GBT's new business wins in 2023 were valued at $3.5 billion while its customer retention rate was 96 per cent, up one per cent year on year. Fortescue reported Scope 3 emissions from business travel of 30,000 tonnes CO2e in its FY23 report, a fraction of its overall Scope 3 emissions figure of 267.6 million tonnes CO2e.

Organisation: Blackstone
TMC partner: American Express Global Business Travel
Contract: New to Amex GBT in 2023
Details: American asset management company Blackstone was named by American Express Global Business Travel chief executive Paul Abbott as a new customer in the company's Q3 earnings call in November 2023. Blackstone says it is the world’s largest alternative asset manager, with $1 trillion in assets under management. An increase in travel and entertainment spend were among the primary reasons for higher operating costs in 2022, the company noted in its annual report published in February 2023.