American Express Global Business Travel has added a sustainability recommendations feature for clients using Egencia, which provides guidance on ways companies can reduce carbon emissions from their travel programmes.
The feature, which the TMC said had been developed based on “direct feedback” from customers, uses data on a company's traveller behaviour and actual carbon emissions to provide recommendations to make the travel programme more sustainable.
These include showcasing relevant train options as part of an “air versus rail” feature, with travel managers able to “determine when it’s reasonable” to take the train, such as on shorter journeys.
The recommendations highlight flights which are more carbon efficient than average, with travellers able to compare these differences in the flights’ results search page. Travel managers can also use cabin class preferences to “steer” travellers to less carbon intensive airline cabins based on the length of their flight.
Travel managers can implement these recommendations through a direct link to their policy page.
Amex GBT SVP of product and engineering John Sturino said: “Our integration of personalised recommendations will give travel managers greater control of the environmental impact of their travel programme and empower them to make data-informed decisions that can drive progress towards achieving their company's sustainability goals.”
Additionally, the new feature provides information from Amex GBT's sustainable aviation fuel (SAF) procurement platform Avelia, and travel managers can see carbon reductions in their programmes related to the use of alternative aviation fuels.